Answers to Your Frequently Asked Questions

On-going Registration


SUCCESS Gymnastics is open year-round. Once your child is enrolled at SUCCESS Gymnastics, she/he will be enrolled until we are notified otherwise. This means that whenever your child would like to take a break, you will need to fill out a withdrawal notice at the front office or email
by the 15th of the month prior to the effective month.  

JackRabbit Software

 

Your Parent Portal account allows you to check for other events at SUCCESS, such as clinics, birthday parties, summer camps, and open gyms. Email communication will also be through the Jack Rabbit software.

SpotTV

 

Spot TV cameras are a way for parents to view their athlete's participation on their phone. Each family will set up their viewing through their Jack Rabbit parent portal. You will only have access to log on and view your child's class.

Tuition Fees

 

Tuition will be charged to your parent portal account on the 1st of each month. It is your responsibility to keep credit card numbers updated throughout the year. This can be done through your parent portal account or by stopping by the office.


Tuition is the same EVERY month regardless of the number of weeks of class. While some months have 5 classes, and we do not charge extra, we also do not pro-rate for an occasional month with only 3 classes.


Tuition is not prorated for missed classes, and no refund will be issued for cancellations due to inclement weather.

 

All breaks and holidays are previously factored into your monthly tuition and are
not prorated month to month

Annual Registration Fees


• A registration fee of $35 is due when you pay your first month’s tuition and on the
anniversary of your first registration. Your parent portal account will be charged this
fee on the anniversary date. A discounted rate of $30 is available for each additional
sibling, which is also paid with the first month’s tuition and the charged on the
anniversary of your first registration.
• An annual Safety Compliance fee ($10-$15) will go into effect starting September 2020
to assist in COVID-19, USAG, and Safe Sport compliance. Exact amount will be
announced prior to the start of the school year schedule

Sibling Discount on Registration Fee

 

We have a sibling discount for our Annual Registration Fee. The 1st registered child is $35, and
the 2nd and 3rd children are $30.

 
Year round Classes

 

Classes are held year-round. If you need to switch times/day of your gymnast's class please stop by the office and fill out a transfer form.

Withdrawal notice

 

Failure to properly notify SUCCESS will result in continued tuition charges (see page 1). Tuition is due for the entire month in which a drop occurs and accounts will be charged accordingly. This allows us time to open your child's spot to another gymnast, take your account off of automatic billing and adjust our coaching staff if needed. SUCCESS does not have sessions. We have a school year schedule (end of Aug.- end of May) and a condensed summer schedule (June-Aug). If you choose to withdraw for 2 months or less during the school calendar year, your account will be charged $25 when you re-register.

Missing Classes and Make-up Policy

 

Please call or email the office if your child will miss a class. Unfortunately, we are unable to allow make-ups for missed classes. However, SUCCESS will host a FREE class each spring to make up for a class that you may have missed. Please watch for this date to be emailed out.
 

If your child misses two or more classes due to a serious illness, injury or surgery, please communicate to the office ASAP. We will consider make-ups after your child is better.


Please note in the months of June, July, and August we do allow make-ups. Make ups can be booked through Jack Rabbit. If you attend 2 days a week you may need to email the office to set up your make up. This allows us to not overbook a class.

Coming Ready for Class


Leotards are best.


Please wear comfortable and safe clothes free of zippers and snaps for the safety of the athletes.


Swimsuits and sports bras that expose the midriff area are not acceptable. We are following the rules and policies of USAG Safe Sport.


For safety reasons, long hair should be pulled back.

Merchandise for Sale in Lobby


Leotards and booty shorts are for sale in the lobby. They change every month, so grab your favorite when you see it. Prices are on wall near rack.


T-Shirts and other SUCCESS apparel are also available.

 

Purchases can be made for these items at the office window.

Loyalty Card


Stop by the office today to get a loyalty punch card, and start earning prizes!

Open Gym


We offer Open Gym throughout the year!


Open Gym is open to all SUCCESS members and non-members. Schedules and prices will be posted on our website.

Office Hours (subject to change)

 

Monday-Thursday 9:00-noon, 4:30-8:00

 

Private lessons


Our coaches offer private lessons. Please email the office for more information and to schedule a time.

Gymnast Progress

 

Your gymnast will be evaluated throughout the school year through the class lesson plans and
circuits. Your coach will notify the office if they feel your gymnast is ready to move to another
class. The office will then notify the gymnast's family via email.

 

All gymnasts will receive a certificate and progress report the first week of May. This certificate
will identify what class your child should enroll in.


Please keep in mind every child progresses at a different pace. Some levels may take 6 months
to master while some may take a year.

Contact Us

 

Please make sure you are getting our emails. We do a lot of communication through email.
Please enter all email addresses you wish for us to communicate with on your parent portal
account.

Inclement Weather

 

SUCCESS will announce on Facebook and an email will be sent if classes are cancelled, by 2:00 pm for evening classes and by 8:00 am for morning classes. We do not always follow the public school's early dismissals and late starts due to weather.

Refer a Friend

 

Get a $15 referral credit when a friend becomes an active athlete at SUCCESS Gymnastics.
(Details in the office.)

Like us on Facebook

 

Updates are posted on Facebook.

 

Pictures from meets and other events are on our Facebook page.

End of the Year Celebration (Be Bray-ve Spring Show)

 

• The third weekend in May we will have our annual Spring Show. Please see website for
actual dates.
• The Spring Show will be held in at least 6 separate sessions. The classes have been
divided between the 6 sessions to offer better viewing for our spectators and shorter
sessions for our gymnasts. Your gymnast will be assigned a session.
• The Spring Show is held at SUCCESS Gymnastics.
• We will order SUCCESS leotards and Spring Show t-shirts prior to the show. They are
not required but recommended. We do not order extra leotards, so please turn your
form in by the deadline. (We ask that everyone return this form, even if you do not plan
on participating.)
• A ticket stand will be set up in the front lobby to purchase tickets in advance, usually the
second week of May. Everyone including parents will need a ticket to view the show.

• Please don’t worry if you do not purchase your admission ticket in advance, we will have
a seat for everyone. Gymnasts participating are FREE.
• Your child will demonstrate the skills they have been learning in their classes on the
floor, bars and beam.
• You are asked to arrive 15 minutes before your child’s session starts. When you arrive,
please find a SUCCESS coach at the admission table, so they can escort them backstage.
We ask that parents are responsible for gymnasts’ personal belongings. Once your
gymnast is with a SUCCESS staff member parents and spectators will proceed into the
SUCCESS gym and pick out their seats and wait for the show to begin.
• Doors will open 15 minutes before each session begins.
• During the show, all gymnasts will remain with their class and their coach until the
completion of the show.
• All gymnasts will receive a medal after they perform.

TRY US TODAY!
We offer a money back guarantee on tuition.

 

*This applies to newcomers only

GIFT CERTIFICATES

Buy Gift Certificates of any value. Can be used for private sessions, semi-private sessions and group classes.